Job Description

 Job Title: Operations & Project Lead – Tech/Telecom

Location: Peachtree Corners, GA (Largely In-Office)

Job Type: Full-Time

Industry: Telecommunications / SaaS

Benefits: 100% Company-Paid Healthcare

Join a Front Row Seat to Tech Leadership

Number Sentry is a high-growth telecom carrier revolutionizing how U.S. call centers manage their outbound calling strategies. As we scale our services and reach, we’re looking for an Operations & Project Lead to work side-by-side with our executive team, helping steer the company through a rapid phase of innovation and success. You’ll act as a force multiplier for the team, helping to operationalize big ideas into tangible outcomes.

This role offers a unique opportunity to sit at the center of product, operations, and strategy , coordinating global development teams, improving internal workflows, and building dashboards that keep leadership informed and agile.

What You’ll Do

Project Management & Team Coordination (65%)

• Coordinate project plans, timelines, and interdependencies across 5 software and systems teams (U.S., India, South Africa).
• Direct development team project & update calls. Must be available between 7:00–10:00 AM EDT Monday - Friday. (Remote call-in for these calls is OK).
• Maintain centralized visibility into progress, risks, and delivery timelines.
• Drive alignment between IT, product, and business priorities.

Workflow & Business Process Optimization (25%)

• Work with department heads to map and refine business processes.
• Identify bottlenecks, automation opportunities, and key business rules.
• Translate operational needs into clear, actionable requests for dev/IT teams.

BI, Dashboards & Executive Insights (10%)

• Work with executives to define & implement meaningful key performance indicators (KPIs) across departments.
• Build and maintain dashboards and reporting structures using ZoHo Suite, Monday.com, and other BI tools.
• Create company-wide snapshots and operational reports for leadership.

What We’re Looking For

• 10+ years of experience in project management, business operations, or systems coordination.
• Strong understanding of IT systems, SaaS workflows, and telecom environments.
• Excellent communicator — able to navigate between technical teams and executives.
• Highly organized, analytical, and comfortable in a fast-moving environment.
• MBA preferred (especially with a focus on Operations, Strategy, or IT).
• Experience with global teams and managing cross-time zone collaboration.

Why Join Number Sentry?

• 100% Company-Paid Employee Healthcare Benefits and Partial Company-Paid Family Healthcare Benefits
• Peachtree Corners office location in North Atlanta — vibrant, accessible, with in-office collaboration
• Direct access to company leadership and influence on company trajectory
• Opportunity to grow into higher-level product management or operations leadership roles.
• Be part of a high-growth company solving real-world problems in telecom with modern tech

Schedule & Expectations

• Office-based role in Peachtree Corners, GA
• Must be available for global team calls from 7:00–10:00 AM EDT.  Remote call in is OK.
• After morning calls, onsite 30+ hours per week
• Perfect fit for early birds to call in for international team calls, then grab a coffee on the way to the office and get back home before the ATL rush!

Ready to Help Shape the Future of Telecom?

Apply via LinkedIn or email your resume to WeAreHiring@NumberSentry.com

Let’s build something extraordinary together!

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