Job Description

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About This Team
The Technology Foundations team is a key part of the overall Technology team at lululemon. This team creates a uniquely lululemon, truly differentiated and elevate experiences and the associated enterprise services to streamline technology delivery for our technologists. The Technology Foundations team is focused on strategy and outcomes related to technology platforms, shared services, and engineering experiences.

The director of Technology Asset Management is responsible for establishing a governance and control foundation that enables lululemon to collect, aggregate, normalize and reconcile asset relationship data, partnering with procurement, and finance. Moreover, the director is responsible for establishing a hardware purchasing hub and hardware operations.

Core Responsibilities:

• Responsible for implementing and operating our IT Asset Management vision, strategy, platforms and services
• Define and implement an authoritative central CMDB platform, including discovery, service mapping and risk definition, and holistic management (contracts, owners, vendor, assets, controls)
  • Manage the CMDB to ensure accurate and up-to-date information on all assets.
  • Develop and enforce policies for data entry, maintenance, and auditing of the CMDB.
  • Collaborate with IT and other departments to ensure the CMDB supports business needs.
• Define and implement asset policies based on technology, vendor and purchasing policies.
• Enable informed decision making for partner teams (IT operations, IT support team and cybersecurity) as well as stakeholders (retail, supply chain, corporate systems).
• Identify, assess, and mitigate risks related to technology assets.
• Partner closely with FP&A, Procurement, and Vendor Management Office.
• Establish a central function to streamline hardware lifecycle, from purchasing to operations, with a focus on asset purchasing strategies to optimize cost and efficiency.
• Hardware Management:
  • Oversee the procurement, deployment, and maintenance of hardware assets.
  • Ensure hardware assets are tracked and managed throughout their lifecycle.
  • Develop and implement strategies for hardware refresh and end-of-life management.
  • Provide onsite hardware support to remote sites.
• Provide strategies for reducing the carbon footprint, managing e-waste, and promoting sustainable practices.
• Manage a team of 3-4 technology managers (full time & contract) directly, or as part of a larger organization, across multiple geographies

Qualifications

• 10+ years of technology asset management experience with an emphasis on global fortune 500 companies, with 500,000 assets (including 50,000+ hardware assets). Up to 5 years of relevant experience will be considered in lieu of asset management experience.
• 7+ years of leadership experience and ability to lead through direct reports (3-4), dotted line relationships and cross functional collaboration
• Experience with IT/OT hardware management and 24/7 operation
• Proven track record of leading and delivering complex, enterprise-scale initiatives in an agile environment.
• Strategic Thinking: Ability to develop and implement long-term strategies for asset management.
• Strong core consulting skills (demonstrated track record of quality delivery, interpersonal and cross-functional relationship skills)
• Demonstrated experience in developing and delivering executive level presentations
• Ability to drive results independently, but thrives in collaborative environments
• Has a deep desire to learn and improve by seeking, accepting and acting on assertive feedback
• Demonstrated leadership; mentorship, visionary, clarity of purpose, motivated, relentless execution
• Minimum BA / BS degree from a four-year accredited university (advanced degree preferred)

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes Immigration support is potentially available for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this position is from $190,400-$249,900 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings , subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com . In your email, please include the position title, the location of the position and the nature of your request.

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Job Tags

Permanent employment, Full time, Contract work, Part time, Local area, Remote job,

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