CACI is looking for a Test Engineer to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment. On this program, CACI will deliver enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD customer to transition focus from IT operations to mission operations. The Software Tester will be responsible for establishing an automated framework for project integration, patch releases, and architectural design. Candidate will be expected to create, deliver, and maintain an overall test plan and test scenarios to include the methodology, approach, techniques, types of tests to be performed, and plan for conducting unit/component testing, integration testing, regression testing, performance testing, and user acceptance testing for all new integration and/or design projects. Responsibilities include executing unit/component test procedures for all project components, creating and executing integration test procedures, executing regression tests, coordinating and executing user acceptance testing, and creating and executing performance tests. Components include applications, modules not part of an application, user interfaces. Conduct component integration testing including performance and throughput benchmarking, fault tolerance, interface compliance, and functional completeness. Support current production system break/fix and enhancement efforts including requirements review, test formulation, test scenario preparation, test execution, and test summary preparation. Document and analyze test results, produce status reports, and assist with the defect management process. Ability to perform requirement analysis and work independently to create test products test plans, test cases, test reports of good quality. Assist with technical artifacts including the Requirements Traceability Matrix, Use Cases, User Interface Specifications and migration plans. Accurately estimate testing efforts for project planning and tracking and provide input to project(s) master schedule. Collect and report testing results to the architecture team and stakeholders on a regular basis. Monitor defects so that they progress in a timely manner and adhere to the defect tracking process/standards and ensure they are adequately retested when fixed. Run performance benchmarks, conduct performance tuning and build capacity planning models. Identify potential testing or work product improvement. Provide informal demonstrations to staff and customers in conjunction with efforts. Provide data re-processing testing and validation metrics. Document and track defects and change requests; provide input to and participate in the CCB process; capture and report defect metrics. Drive and implement automation process improvement items. This position will be in Chantilly, VA with remote work occasionally. Required qualifications include active DoD Secret Clearance, 12+ years of relevant experience (with degree substitutions possible), experience with ServiceNow, Microsoft Endpoint Configuration Manager (MECM/SCCM) and/or Microsoft Intune, PowerShell scripting, strong ServiceNow platform knowledge, experience testing in multiple ITSM modules, manual ServiceNow testing, experience setting up test environments, executing test cases, and tracking defects, and working experience with component, application, integration, and performance testing procedures and criteria. Desired qualifications include experience with relational databases, ServiceNow Automated Test Framework (ATF), ability to define and configure test automation using ServiceNow ATF, experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs, Angular.JS, JavaScript, SQL, ServiceNow client and server-side JavaScript and APIs, and relevant certifications.
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