JOB DESCRIPTION Job Summary
\nProvides administrative support for Wisconsin IRIS program operations, including referrals, enrollment, eligibility, service authorization and other administrative related requirements of the IRIS program. Contributes to overarching strategy to provide quality and cost-effective care.
Essential Job Duties
\n• Supports referrals, enrollments, disenrollments, workload assignments, ongoing eligibility, financial eligibility, welcome calls, prior authorizations, individualized service plan activities and other administrative and clerical requirements related to the Wisconsin IRIS program.
• Provides consultation, training, and support to field staff.
• Provides support to field staff completing data entry and tracking within Wisconsin IT system, SharePoint, and Power BI programs.
• Processes incoming email requests and assists with outgoing and incoming calls.
• Participates in team discussions, assists with projects, and engages in problem-solving and overall process development and implementation.
• Follows directions to meet established protocols and deadlines.
• Provides technical support and customer service.
• Researches and provides assistance on inquiries received from staff, program participants, partner agencies, vendors, etc.
• Assists with projects as requested by leadership.
Required Qualifications
\n• At least 1 year of applicable administrative and/or health care experience, preferably serving the target groups of the IRIS program (adults with physical or intellectual disabilities or older adults), or equivalent combination of relevant education and experience.
• Bachelor’s degree in a related field or commensurate experience.
• Strong customer service skills.
• Analytical and problem-solving skills.
• Ability to adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and maintain strictest confidentiality.
• Ability to focus on multiple priorities simultaneously.
• Resourceful, proactive, and detail-oriented, and ability to learn and incorporate new tasks quickly.
• Ability to work both collaboratively and independently.
• Ability to analyze data, draw appropriate conclusions and implement solutions.
• Ability to seek out opportunities to learn and grow, embrace challenges and learn from them.
• Flexibility in the work environment, and willingness and ability to adapt to changing organizational needs.
• Data entry experience.
• Strong verbal and written communication skills.
• Basic Microsoft Office suite/applicable software program(s) proficiency.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V \n#PJCorp
\n#HTF
Pay Range: $16.4 - $31.97 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
...HVAC Engineer Know your way around boilers, and rooftop units? CBRE is looking for a Commercial HVAC Technician who loves solving problems and keeping facilities cool, comfortable, and running smoothly. Sound like you? As a CBRE HVAC Technician, this job will support...
...Job Description LanceSoft is seeking a travel RDN - Registered Dietitian Nutritionist for a travel job in Derry, New Hampshire. Job Description & Requirements ~ Specialty: RDN - Registered Dietitian Nutritionist ~ Discipline: Allied Health Professional ~...
...Job Description RCM HealthCare Travel is seeking a local contract Physical Therapist for a local contract job in Alta, California.... ...title: Physical Therapist need- 2 hrs per month- Alta-Dutch Flat Union Elementary- Alta, CA About RCM HealthCare Travel RCM Health...
...Katy, TX area for the following position: Registered Nurse - ICU Educator. Nurses with experience in any of the following areas are... ...patients, Chest tube, Clinical Educator, Clinical Instructor, Diabetes educator, ECMO, External pacemaker, High acuity, Intra aortic balloon...
...change? Do you thrive in helping others and want the freedom to work from anywhere? If you're motivated, goal-oriented, and looking to... ...caring, professional support to clients via email, phone, and/or chat Help guide individuals through product or service questions...