Job Description

Position Title

Post Office Manager

Position Type

Staff

FTE

1.0

General Employment Period

January through December

General Work Schedule (days of week)

Monday through Friday

General shift hours

Anticipated 8 hours/day; timing somewhat flexible. Very occasional weekend hours with advanced notice.

Benefits Eligible?

Yes

Job Summary/Basic Function

The primary responsibility of this position is to manage the operations of the campus post office effectively and efficiently, serving students and employees of the college.

Responsibilities:
1. Support the mission and vision of Concordia College and demonstrate the competencies as defined for this position.

1. Efficiently manage the operations of the post office (55%)

2. Effectively sort mail, packages, books, etc. from the mailbags in a timely manner

3. Streamline and sustain the process of notifying recipients about packages
4. Manage demands and needs of the post office related to the school year calendar
5. Manage patterns of mail delivery with time urgency as necessary
6. Communicate to and coordinate with departments and offices on specialized mail delivery

7. Oversee mass mailings

8. Effectively administer the service window (20%)

9. Coordinate the mail distribution/collection schedule for students

10. Sell stamps and weigh packages for appropriate postage
11. Provide high-quality and effective customer service to campus constituents

12. Ensure that general flyers and other communication have been approved

13. Other duties (20%)

14. Answer phone and email communication related to post office

15. Open mailboxes for students
16. Provide backup coverage to Campus Information

17. During the summer: provide support to the broader campus on special projects, special events or other needs as they arise

18. Supervises all student workers (5%)

19. Arrange work schedules

20. Hire and train student workers
21. Supervise and replenish the Stamp Fund

Minimum Qualifications

• Valid driver's license
• High School Diploma or equivalent
• 2 years of related experience in customer service, post office, and/or office administration
• Ability to read and follow written /oral instructions
• Ability to determine and follow applicable office practices and procedures including telephone etiquette and the ability to use general office equipment
• Customer service skills
• Ability to demonstrate initiative and work independently under time pressure
• Technical skills related to communication to constituents
• Ability to count and distribute monetary change
• Ability to handle multiple tasks concurrently
• Ability to appropriately manage stress
• Excellent oral and written communication skills
• Ability to work with a diverse group of people

Preferred Qualifications

• Knowledge of postal regulations guidelines
• Knowledge of Word, Excel, and Access

Open Until Filled

No

Screening Begins

Benefits

Concordia College is proud to offer a competitive total compensation package:

. Health Insurance
. Flexible Savings]]> <

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