Job Description

Join the United Inflight team: Be part of our shared purpose - Connecting people, Uniting the world.

There’s never been a more exciting time to join United Airlines! We are proud to be the largest airline in the history of aviation and are an industry leader in employee engagement, customer service and experience, environmental sustainability, and diversity, equity, and inclusion.

Today, United has over 25,000 active flight attendants. We are the largest airline in the world with the most expansive network and we are growing faster than ever. With the unique ability to see the world while working, it’s no surprise that flight attendant jobs are highly desired. We do not require special schooling or a college degree for this job and you will be fully trained by United.

Travel Privileges: Fly around the world on United and bring your loved ones!

Outstanding Benefits: 401(k), health/dental/vision insurance, and an Employee Assistance Plan for you and your family. Paid time off for sick and vacation.

Starting hourly flight pay of $28.88/hour with top of base scale at $67.11/hour: Seniority-based pay increases and additional compensation for language skills, lead positions, and international trips.

Outstanding training: To start your career, you will begin with 6.5 weeks of training in Houston, TX, learning United safety and customer service standards. Following the successful completion of this training, we will gladly welcome you aboard as a full-time employee and you will be assigned to one of our seven hubs - Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, or one of our other flight attendant base locations (relocation funds not provided). United provides a $140/week per diem, along with accommodations, breakfast, and lunch during training.

Inflight Crew member proficiencies:

Safety First: Ensure the highest levels of safety.

A “People-First” demeanor: Ability to adapt/respond to different types of customer-facing scenarios. A passion to serve with optimism and positivity. Direct engagement with customers through outstanding interpersonal skills, good judgment, and the ability to resolve issues with understanding, compassion, and grace. Influence customer loyalty through excellent service. Represent United with pride and distinction.

Flexibility: With the most comprehensive route network in the world, United's flight attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. You will fulfill reserve assignments on short notice and be away from your base for days at a time. Dependability and timeliness are critical to success in this role and to operating our schedule and meeting customer expectations.

Team Player: Consistent track record of working independently as well as part of the team.

Turn dreams into reality: Have fun, travel the world, explore new cultures, and craft memorable experiences for every customer, every flight, every day.

Qualifications and Requirements include:

• 21 years of age or older at time of application
• High school graduate or GED; 2 or more years of college preferred
• At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service).
• Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
• Ability to speak, read, write, and understand English fluently.
• Ability to hear all types and ranges of sound.
• Must be able to read and speak Dutch language fluently.
• Effectively communicate in high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
• Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines.
• Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for the completion of required tasks.
• Must possess a valid passport prior to application with 18 months validity remaining prior to expiration.
• Ability to travel to and from all countries United serves without any restrictions.
• Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit) and push and pull beverage cart (up to 250 lbs.).
• Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors.
• Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
• Expectation to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner.
• Must be legally authorized to work in the United States.
• Must be willing and able to work a flexible schedule in support of United’s 24/7 operation (must be available to work weekdays, weekends, holidays, etc.).

What you can expect during onboarding and training:

• Flight attendant trainees must successfully demonstrate an evacuation drill in the water (pool) during training.
• Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
• Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited due to the safety-sensitive nature of the Flight Attendant position.
• Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies.

What you receive for delivering your best:

• United is pleased to offer employees a competitive compensation package including competitive pay, exceptional benefits, and travel privileges.
• Additional compensation for language skills, lead positions, and international trips.
• Competitive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
• Flight privileges: you, your family, and your friends can fly anywhere in the world on stand-by.
• United offers inclusive uniform standards where our employees feel welcome to be their authentic selves at work and celebrate their individuality.
• During training, United provides a $140/week stipend, along with accommodations, and two meals provided per day. Successful training graduates will receive a $1,000 bonus.

See a “Day in the Life” of a United Flight Attendant:

To read about what you can expect on a typical flight schedule as a first-year Flight Attendant, click here !

Please be advised that the above is not the official overview of qualifications/requirements of the flight attendant position.

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