Job Description

Our Opportunity

Chewy is seeking an experienced and visionary Director of Engineering to lead the data, software, and machine learning engineering functions within our Marketing Science and Operations (MSO) team. This is a high-impact, high-visibility leadership role that offers the opportunity to influence architectural strategy, drive innovation through automation and AI/ML, and build web applications that empower one of the largest marketing teams in the e-commerce industry.

What You'll Do

• Lead Engineering Teams: Build, manage, and inspire multiple high-performing Scrum teams consisting of software engineers, data engineers, and machine learning engineers.
• Drive Technical Excellence: Provide hands-on technical leadership while influencing architecture, development practices, and operational standards across the organization.
• AI Innovation: Lead the company’s effort in identifying and implementing AI for marketing use cases.
• Empower Through Web Platforms: Architect and deliver web-based solutions that equip the marketing team with the tools they need to optimize campaigns and reach customers more effectively.
• Scale with Automation & Intelligence: Develop scalable platforms with a focus on automation and embed machine learning and AI into key marketing functions.
• Data Infrastructure: Manage the architecture for the marketing data, and work across the company to ensure cohesion with other business units.
• Mentor & Grow Talent: Foster career development through coaching and mentorship of engineering leaders, creating an environment of continuous growth and innovation.
• Collaborate Across the Business: Establish and maintain strong relationships with key business and technical stakeholders to ensure alignment of technology with enterprise goals.
• Champion Engineering Best Practices: Help evolve agile and lean methodologies at scale, promoting a culture of continuous improvement, testing, and reliable delivery.
• Interface with C-suite: This role will frequently have to communicate the technical vision with Chewy’s senior leaders (VP and C-level).

What You'll Need

• 12+ years of experience in software development and data engineering, with a proven track record in engineering leadership roles.
• A strong advocate and practitioner of Agile and Lean software development at scale.
• Demonstrated success in technical architecture, strategic planning, and operational execution.
• Experience managing both managers and senior engineering talent across cross-functional teams.
• Startup experience with the ability to thrive in fast-paced, flat organizational structures.
• BS or MS in Computer Science or a related field.
• The team is distributed between Boston, MA, Plantation, FL, and Seattle, WA, so there may be some modest travel required.

Bonus Points For

• Prior experience in the e-commerce
• Hands-on experience with Amazon Web Services (AWS) .

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com .

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