[Customer Support / Remote] - Anywhere in U.S. / $52K per year / Health benefits / Retirement savings plan / PTO - As a Customer Service Associate at BNY, you will: Serve as the primary point of contact for a selected number of client accounts of limited complexity; Address and resolve routine operational and technical client inquiries, applying problem-solving skills based on experience and precedent; Provide clients with accurate information about BNY products and services within a limited scope of business lines and geographies; Escalate non-routine or complex issues to appropriate internal teams as needed; Monitor and track client inquiries and issues to support business development and improve client experience...Hiring Immediately >>