Job Description

Job Description

Job Description

Who We Are:

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guests.

Your mission:

Should you choose to accept…

As the Corporate Marketing Manager, you will be a core team member of the Marketing team at the Corporate Office, managing and executing marketing strategies to achieve revenue goals and drive awareness of Virgin Hotels.

You’ll be part of a team building incredible and relevant content, marketing campaigns and promotions as well as a social footprint that expresses Virgin Hotels’ essence, tone of voice, engage visitors with insightful and thought-provoking content and help us turn fans, followers and readers into leads and customers.

The Nitty-Gritty:

What exactly you will be doing…

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests:

• Manage daily Marketing planning and reporting workflows to ensure the functionality and coordination of the Marketing departments.
• Prepare marketing activity reports and metrics for measuring program success.
• Facilitate cross-functional and cross-departmental meetings between Marketing, Revenue Management, and property-marketers to communicate all promotions and initiatives in a timely and professional manner.
• Work with the Director of Digital Marketing & Director of Brand Marketing in creating brand email marketing campaigns and own the review and approval process of hotel-level email marketing initiatives.
• Manage on-going website update workflows, in coordination with property-teams.
• Conduct regular website and brand audits internally and with hotels.
• Collaborate with Marketing Content Manager on planning photo shoots and maintaining content libraries.
• Manage the review and proofreading of all on and offline creative and written documents.
• Manage marketing and sales collateral updates and edits, as needed.
• Pull and organize data from various platforms (social media, web analytics, email marketing, etc.)
• Understand our brand, product and customers to ensure content meets the marketing strategy and reflects the brand.
• Regular adhoc project work.

What qualities are we looking for?

You got skills? If you are able to perform the following, then you have come to the right place…

• Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments.
• Ability to break down barriers and resolve potential conflicts swiftly and effortlessly.
• Strong communication and presentation skills.
• Creativity and innovation are essential!
• Ability to think outside the box and approach all issues with a completely fresh approach.
• Ability to anticipate needs and over deliver wherever possible.
• Candidates must think on their feet and use their initiative to solve problems and deliver solutions.
• Excellent cross-team relations, communication, presentation and organization skills of utmost importance.
• Able to change direction and work on multiple project aspects at once.
• Enthusiastic, passionate, able to enthuse and motivate others.
• Behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service.

Background must-haves:

• Current, legal and unrestricted ability to work in the United States
• Minimum 2 years of experience working in marketing in a hotel setting is strongly preferred
• A degree in Marketing is not required, but preferred
• Proficient computer knowledge
• A wiz in Adobe Creative Suite (InDesign, Photoshop & Illustrator)
• Experience with Canva is not required, but preferred
• This is a hybrid position based out of the Coconut Grove corporate offices

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