Job Description

The Opportunity

This is a unique opportunity to drive clinical research at the leading edge of personalized skincare. As Clinical Research Coordinator at Taxa, you’ll work hands-on with participants, investigators, and scientists to execute trials with precision and impact—directly shaping the future of dermatology.

You’ll be responsible for the day-to-day operations of our clinical studies, including recruiting and consenting eligible participants, coordinating study visits, collecting biological samples, managing participant retention, and maintaining documentation. You’ll serve as the primary point of contact for participants, guiding them through every stage of the study experience while ensuring strict adherence to Good Clinical Practice (GCP), institutional protocols, and federal regulations.

This role is ideal for a proactive and mission-driven clinical operator with past experience in early-stage trials and a passion for human-subjects research. You should thrive in fast-paced, high-touch environments, bring meticulous attention to detail, and have exceptional interpersonal skills. The role is based in San Francisco and involves weekend and evening shifts to accommodate participant availability.

Required Qualifications

✔️ Minimum 3 years of experience coordinating clinical trials and managing research participants

✔️ Bachelor’s degree in Health Sciences, Biological Sciences, or a related field

✔️ Skilled at building trust and rapport through direct, in-person engagement with diverse participant populations; experienced in guiding individuals through every stage of trial participation with empathy, clarity, and professionalism

✔️ Proven ability to manage day-to-day trial operations, including screening, scheduling, conducting interviews, collecting biospecimens, and ensuring a smooth participant experience

✔️ Deep understanding of clinical trial protocols and GCP; highly organized in maintaining audit-ready documentation

✔️ Proficiency with EDC and CTMS platforms

✔️ U.S. Citizenship, legal permanent residency, or proof of existing work authorization

✔️ Ability and willingness to work on-site at our San Francisco headquarters

✔️ Willingness to work approximately two weekend shifts per month and accommodate flexible participant scheduling

Experience in the following is highly desirable

➕ Master’s degree in a relevant scientific or healthcare field

➕ Experience swabbing human skin and handling, labeling, and storing swab samples according to protocols

➕ Experience using automation software or modern AI tools to streamline participant communication, including calling, scheduling, email responses, and visit coordination

➕ Background in statistics with experience analyzing large datasets, generating reports, and interpreting clinical or survey data to support study insights

➕ Experience developing and improving sample tracking systems and taking ownership of participant data management, including survey responses, biospecimen logs, and visit records

➕ Familiarity with HIPAA, IRB and FDA compliance and standard clinical data privacy protocols

➕ Experience communicating with clinicians, CROs, and non-clinical stakeholders

Transparent Compensation

✔️ $80,000 annual salary

✔️ Comprehensive health, dental, and vision insurance

✔️ 401(k) with 6% match

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