The Client Success Intern will work closely with our Paycom Services teams to support meaningful projects while developing an unmatched perspective on client service. The Client Success Internship provides students with hands-on learning of what it means to become a configuration expert in Paycom's product offerings. The goal of the program is not to produce complete Paycom product expertise within one summer, but to expose interns to Paycom's software, service model, learning environment, expectations, and much more through impactful work that drives value to our clients and allows the intern to deeply understand the expectations of a fulltime offering as a Paycom Specialist.
Responsibilities
Develop deep understanding of select Paycom products through formal training programs.
Generate beneficial professional networks within multiple levels of business.
Partner with internal stakeholders to make recommendations to improve effectiveness and efficiencies in processes
Work on projects specific to Paycom Services, analyzing feedback and providing data insights
Perform research and analysis in support of operations
Collaborate with Paycom's Operations departments, closely observing responsibilities, tasks, and activities
Develop an understanding of Paycom's core business and operating areas
Communicate updates on progress made week over week
Perform all other duties as assigned
Qualifications
Education/Certification:
High school diploma or equivalent required
Must be entering final semester or two towards completing bachelor's degree and available for fulltime employment before August of 2027
Skills/Abilities:
Ability to work on sensitive issues with discretion and maintain confidentiality
Ability to manage multiple tasks while maintaining organization and timely completion of projects
Ability to quickly learn and execute tasks within new software
Excellent verbal and written communication skills
Interpersonal skills with the ability to work with various departments.
Demonstrated proficiency with Microsoft Office products, specifically Excel, Word, and PowerPoint
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc
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