Job Description

Job Description

Role Overview:

Sodexo is seeking a  Catering Manager 2to lead and oversee all catering operations across the  Novant Health Coastal Region , which encompasses five hospitals in the Wilmington, NC area. This position plays a key role in delivering Sodexo’s commitment to excellence in customer service, quality, and operational performance.

 

What You'll Do:

The Catering Manager 2 will work collaboratively with onsite management teams at each hospital and maintain direct client and customer relationships to ensure a seamless and exceptional catering experience across all locations.

 

 

Key Responsibilities:

• Direct and manage all catering operations across five hospital sites within the Coastal Region.

• Collaborate with onsite General Managers and Food & Nutrition leaders to ensure consistency and quality in all catering services.

• Serve as the primary point of contact for clients and customers to ensure satisfaction and responsiveness to catering needs.

• Plan and execute events ranging from small meetings to large-scale hospital and community functions.

• Oversee menu planning, event logistics, staffing, and budget management to ensure successful execution.

• Ensure compliance with Sodexo and client standards for food safety, sanitation, and regulatory requirements.

• Lead, train, and develop catering staff to promote operational excellence and customer service standards.

• Support regional initiatives and contribute to business growth opportunities within the account portfolio.

What We Offer:

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring:

• Lead the planning, coordination, and execution of on-site and off-site catering events
• Serve as the primary liaison for the VIP client, building trust-based relationships
• Collaborate with culinary leadership to design seasonal, creative, and client-focused menus
• Manage event logistics including staffing, equipment, timelines, and communications
• Inspire and train service teams to deliver elevated hospitality and presentation
• Maintain budget oversight, cost control, and accurate post-event reporting
• Ensure brand consistency and alignment with The Good Eating Company’s standards
• Partner with operations and marketing to develop unique activations and experiences

Who We Are:

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements:

Minimum Education Requirement - High School Diploma or GED

Minimum Management Experience - 1 year

Job Tags

Seasonal work, Local area, Worldwide,

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