Job Description

Aramark is seeking a highly organized and customer-focused Catering Events Coordinator. This role is essential in supporting the sales and operational functions of our catering services, ensuring seamless execution of events for the Southern University – Baton Rouge community and external clients. The ideal candidate will be a proactive communicator, detail-oriented, and capable of managing multiple tasks in a fast-paced environment. Flexibility in working hours, including evenings and weekends, will be required at times to accommodate client and event needs.

Job Responsibilities

• Serve as a primary point of contact for catering inquiries, responding to phone calls and emails in a timely and professional manner.
• Assist clients in selecting appropriate menus, services, and event setups based on their needs and budget.
• Prepare and send out catering proposals, contracts, and invoices accurately and efficiently.
• Maintain and update the catering sales database with client information, event details, and communication logs.
• Coordinate with the culinary and operations teams to ensure all event details are communicated accurately and executed flawlessly.
• Process catering orders, ensuring all specifications (e.g., dietary restrictions, equipment needs, staffing) are documented.
• Conduct site visits and client meetings as needed to finalize event details and build client relationships.
• Assist in the planning and execution of catering events, which may include on-site presence and support.
• Handle client feedback and resolve any issues or concerns promptly and professionally.
• Support marketing efforts for catering services, including updating promotional materials and social media content.
• Manage catering equipment inventory and coordinate rentals as necessary.
• Prepare sales reports and contribute to sales forecasting.
• Adhere to all UVA Dine and Virginia Catering Company policies, procedures, and health and safety standards.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Must have prior experience in catering, event planning, a client interface
• Prior administrative experience is preferred 
• Minimum of two years operational experience in a hotel/banquet setting required 
• Prior experience with booking of events preferred
• Excellent oral and written communication skills
• Working experience in Catertrax is preferred

Education

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