Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

cWYrM3pzYXJ0QngxbkZWS3pCN3RpTEpqeWc9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Immediate start, Remote job, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Aulani, A Disney Resort & Spa

Housekeeping Support - Full & Part Time, $26.58/Hour Job at Aulani, A Disney Resort & Spa

 ...Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: ~100% full coverage of healthcare for you and your eligible dependents (Full-time)~ Tuition paid upfront at network schools ~ Free lunch ~ Free parking ~ Free theme... 

Domino's Pizza LLC

Delivery Driver(05115) - SE Maricamp Rd. Job at Domino's Pizza LLC

 ...ambassadors of Domino's, from fresh out of the oven to the customers door, our drivers make it happen. Our delivery experts are paid cash daily from earned tips and mileage reimbursement. That is money in your pocket every shift, and in addition, you will also earn an... 

Love and Company Therapeutic Interventions LLC

Speech Language Pathologist Assistant - Lakeland Job at Love and Company Therapeutic Interventions LLC

 ...of building the caseload in the areas they choose to serve. We handle the credentialing, billing, and have clinical rounds so our Speech, Occupational, Behavior and Physical Therapists can work together and collaborate to create a customized Plan of Care together.... 

Health Source Group

School-Based Physical Therapist Job at Health Source Group

 ...We are excited to collaborate with various school districts to place licensed Physical Therapists in enriching school-based environments for the current and upcoming school year. If you have a passion for working with students, prefer a consistent schedule, and seek a... 

CRADLE OF FORESTRY IN AMERICA INTERPRETIVE ASSOCIATION, THE

Marketing Events Coordinator Job at CRADLE OF FORESTRY IN AMERICA INTERPRETIVE ASSOCIATION, THE

 ...divh2Marketing Events Coordinator/h2pProteins are the molecular machines of life, used for many therapeutic, diagnostic, chemical, agricultural and food applications. Designing and optimizing proteins takes a lot of expert knowledge and manual effort, through the use...