Job Description

Operations Support Specialist

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.

Position Summary

Perform a wide range of operations support activities. Ensure consistent and effective creation of non-design work orders, as well as service and material purchase requisitions, and work order reconciliation activities where needed. Ensure a high level of accuracy within all operating systems to support data integrity and process adherence in addition to supporting automation opportunities. Provide backup administrative support functions as required.

Essential Responsibilities

• Manage work order reconciliation for Operations business needs.
• Assist business unit customers with SAP errors related to work order release, purchase requisition release and other barriers to work.
• Support development and implementation of related automation support for respective workstreams. Assist business unit with training and utilization of automation.
• Communicate and work effectively with business unit and build and leverage strong partnerships with stakeholder groups and customers at a variety of levels to maximize productivity, utilization, and operational efficiency of all resources.
• Maintains thorough knowledge of work processes, Capital and O&M requirements, vendors and contracts, safety requirements and other information as necessary to perform the role.
• Ensure requests are processed accurately in a timely manner.

This role can be filled at either of the levels listed below:

Entry Level - ($28.70 to $40.16 per hour)

Minimum Requirements

• High School diploma or GED.
• Minimum three years related experience in construction, design, maintenance or operations area (utility experience preferred).
• Must have a good understanding of the regular work functions of the area including work order creation, purchase requisition creation, capital/O&M policy, operations functions, etc.
• Demonstrated ability to manage work activities in a manner that meets customer and/or internal stakeholder requirements.
• Proficiency with Microsoft Excel or other spreadsheet tools.
• Ability to retrieve and manipulate data from reporting tools.
• Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, SAP, etc.

Senior Level - ($33.05 to $46.29 per hour)

Minimum Requirements

• High School diploma or GED.
• Minimum five years' experience in construction, design, maintenance, or operations area (utility experience preferred).
• Must have a good understanding of the regular work functions of the area including work order creation, purchase requisition creation, capital/O&M policy, operations functions, etc.
• Demonstrated ability to manage work activities in a manner that meets customer and/or internal stakeholder requirements.
• Established analytical and problem-solving skills.
• Demonstrated ability to build and maintain effective working relationships, as well as strong written and verbal communication skills.
• Proficiency with Microsoft Excel or other spreadsheet tools.
• Ability to retrieve and manipulate data from reporting tools.
• Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, SAP, etc.

Preferred Characteristics:

• Bachelor's degree in business administration, construction management or related field.
• Previous experience working with SAP and/or electric utility knowledge

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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