Job Description
Automotive Collision Repair Office Manager
A busy, well-established collision repair facility is seeking an experienced Office Manager to join our team. This role is critical to daily operations and requires a professional who is organized, customer-focused, and comfortable handling multiple priorities in a fast-paced environment.
Key Responsibilities Include:
Serve as a primary point of contact for customers, managing a high volume of incoming calls with professionalism and efficiency
Assist with customer relations, open repair orders (ROs), and general front office operations
Schedule vehicle estimates and coordinate vehicle drop-offs, including rental car guidance
Provide front office coverage as needed during scheduled breaks or PTO
Manage and prioritize Accounts Receivable, including maintaining current A/R schedules
Create purchase orders and reconcile multiple vendor statements
Ensure financial accuracy and assist with office-related financial tasks
Be present from open to close on the final business day of each month to support month-end financial needs
Scan and digitally store completed repair files into the management system to support a paperless environment
Assist ownership and management with administrative duties such as certified mail, team member benefits coordination, and other assigned tasks
Qualifications:
Previous office management experience, preferably in an automotive or collision repair environment
Strong organizational and multitasking skills
Excellent communication and customer service abilities
Proficiency with office systems and digital document management
Dependable, detail-oriented, and comfortable handling confidential information
Position Offers:
Stable, full-time employment
Competitive compensation based on experience
A collaborative team environment with long-term growth potential
Qualified candidates are encouraged to apply with a resume highlighting relevant experience.
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